As soon as the purchase process is finished, the product will be sent through the means phodil offers the customer.
Please check our S&H rates:
| COUNTRY | DELIVERY TIME | S&H COST |
| Worldwide | 3-15 working days | $10 |
Orders over $69 will be shipped free of charge. Free shipping will not be applied if your order total does not reach the minimum amount indicated after applying discounts or promotions.
Shipping Carriers
We work with a variety of shipping carriers to ensure the best delivery service for our customers. The specific carrier used for your order will depend on your shipping destination. We partner with reliable logistics companies worldwide to deliver your products safely and promptly.
Shipping Confirmation
Once your order has been processed and shipped, you will receive a confirmation email with the details of your shipment. This email will include the name of the carrier responsible for your delivery and a tracking number that you can use to monitor the status of your package.
phodil will not be held responsible for taxes, duties, and other costs generated by Customs or for possible delays due to Customs procedures.
It is the customer’s responsibility to check the product upon receipt to verify it is in perfect state. If the box seems damaged, open, or if the customer suspects the shipment has been tampered with, the customer must refuse the delivery and notify phodil immediately through this Contact Form.
Exceptional circumstances such as promotional periods, unforeseen issues with the courier, system upgrades, or force majeure circumstances, may vary the established delivery deadlines. However, phodil undertakes to notify the customer if any of these situations arise.
If there is an absence at the time of delivery at the address indicated, and the package cannot be delivered, our courier will contact the customer to find an alternative solution for the handling of the package. If after proposing repeated alternative solutions the package still cannot be delivered, it will be returned to our facilities and, once received, we will proceed to make the refund of the product or products purchased. The original shipping costs will not be refunded.
Estimated Time of Arrival for orders received during promotions and sales periods (Blackweek, Cyberweek, Christmas) might be slightly delayed.